Unlink a certificate from a CertCapture customer.
- Find your customer record and then click the Taxability tab.
- Right-click the certificate and select Unlink.
Unlink Multi-jurisdictional Certificates and Ship Tos
CertCapture supports one exempt reason per document. Unlinking a certificate removes the exemption for that specific customer.
Ship To states and zones can be removed independently of the certificate attached to a customer record. Learn more about Bill to and Ship To Customers.