How do I respond to a certificate request if my address changed?
Overview
You received a request for an exemption certificate, but want to update your address before you send the certificate.
Environment
Avalara CertCapture
Resolution
- Requests sent by mail should include an email address or fax number for contacting the sender.
- Requests sent electronically to your email should include a link to submit the certificate online, or a request code for doing so at https://app.certexpress.com
If you need to correct your company name or update your address information with the sender, contact the company that requested the exemption.