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Avalara Help Center

How do I add another state to an existing certificate in CertCapture?

Overview

You want to know how to add a new state to an existing certificate in CertCapture.

Environment

CertCapture

Resolution

  • You can't add a state to an existing completed certificate, you must add another certificate
  • To create a new certificate with the same image:
    • Open the existing certificate and click Download PDF
    • Upload that image and add the additional state(s) during the validation process
  • If you need assistance with validating a certificate, see here