--> Skip to main content
Avalara Help Center

How can I change the email address for certificate requests in CertCapture?

Overview

You want emails sent from your CertCapture profile to show as being sent by CertCapture rather than your own email address.

Environment

 Avalara CertCapture

Resolution

If you are not an Enterprise User: follow the steps below. You can confirm this on the dashboard of the account.

  • Change the email address on your profile, or create a user profile which has the email address you want to send from

If you are an Enterprise User: follow the steps below.

  • Enterprise Users: Select the fax email account as the sender's address under My Profile > My Preferences > Email Preferences