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Avalara Help Center

How Do I View the API Call History on a Certificate in CertCapture?

Overview

I have a problem with one of my certificates in CertCapture and I need to view the API Call History for it

Environment

Avalara CertCapture

Resolution

  • For single jurisdiction certificates:

    • In CertCapture, go to Certificate Search

      • Enter in the Certificate ID

      • Press the 'Get Search Results' button

    • Click on the blue-highlighted Certificate ID in the search results

      • Then click on the History tab

  • For multi-jurisdictional certificates:

    • In CertCapture, go to Certificate Search

      • Enter in the Certificate ID for one of the certificates

      • Press the 'Get Search Results' button

      • Click on the blue-highlighted Certificate ID in the search results

    • On the Details tab, scroll down to the section entitled 'Associated Multi-Jurisdictional Certificates'

      • Find the jurisdiction that has a gold star by the Exposure Zone name

      • Click on this Exposure Zone to pull up the main certificate

    • Once on the main certificate page, click on the History tab