Skip to main content
Avalara Help Center

Can I skip the validation process for certificates in CertCapture?


Skip the validation step when a customer responds to your certificate request.




  • Certificates submitted by your customers via CertExpress can be validated automatically.
  • To disable validation, request this adjustment by submitting a case to Support.
  • To submit a case to our Support team, please fill out this online form:

    • The Support Case must be sent from an Admin User in your company account.
    • Include Company Name and your Company ID (Settings > Company Settings Company Details > Company ID)

Once we update the setting any new certificates submitted online are automatically approved. Certificates submitted before the change is made must still be validated.

Note: Certificates uploaded manually or via fax can't be validated automatically.