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Avalara Help Center

Can I set up multiple users with the same email address in CertCapture?

Overview

You use CertCapture and are configuring a user's login details. You want the same person to have two different CertCapture logins, with different sets of permissions.

Environment

CertCapture

Resolution

  • You can only use an email address for one username. 
  • For CertCapture Enterprise: Instead of creating two logins for the user, create a new user role and customize its permissions.