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Avalara Help Center

API Error This ExemptCert references a non-existant entity and cannot be saved verify the CompanyId

Overview

You want to know why you are seeing the error in the History tab of your certificate in CertCapture.

Environment

Avalara CertCapture

Resolution

  • This is an issue that Avalara Support can resolve for you. Please submit a case to Support and include your Certcapture company name, Avatax account number and Certificate or customer code involved.
  • To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case

     
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