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I just signed up for a MyLodgeTax subscription. What happens next? How does this service work?


Instructions for new Avalara MyLodgeTax users, including MyLodgeTax setup and report revenue for the first time.


Avalara MyLodgeTax


Avalara MyLodgeTax Setup

This is the step-by-step process for setting up your account for the first time.

  1. After signing up for Avalara MyLodgeTax, our Tax Research team investigates taxes that can be charged to your guests based on your property location. 
  2. Within 3-5 business days, tax rates are assigned to your property in MyLodgeTax.
  3. After your tax rates are assigned in MyLodgeTax, an email is sent to your registered email ID from which includes a Tax Rate letter. This letter outlines your tax rate, filing frequency, start date, reporting deadlines, and license requirements.
  4. Once the tax rates are determined and communicated to you, Avalara’s Licensing Department reviews the license requirements for your property. Accordingly, the application process with the appropriate tax jurisdictions is started. You may require to provide additional information at this point. Please remember to check your email and respond within the given timeframe. Delayed responses can result in delayed setup and delayed tax filings.
  5. When all license applications are completed, your property becomes active in MyLodgeTax, and you can report your revenue in your account.
  6. Hard copies of your license and certificate documents are sent to your registered mailing address provided in the MyLodgeTax system.  


Report Revenue

This is the step-by-step process to report revenue.

  1. At the beginning of each reporting period, an email is sent to your registered email ID as a reminder to report your revenue.
    • The reminder email is sent every day from the 1st through the 10th of each reporting period.
    • The email indicates your reporting deadline.
    • Once you report your revenue, the email reminder stops.
  2. You have until the 10th of your reporting month to report your revenue for that month or the quarter.
    • If you have a tax return that is due by the 10th of the month, you only have until the 5th to report your revenue.
    • If you do not report your revenue by the 10th, Avalara reports $0 revenue and files a $0 return.

Note: Taxing authorities require a return filed each period, even if you have no revenue to report.

  1. When you report your revenue in MyLodgeTax, you initiate a charge to your bank account for taxes and fees. The amount is withdrawn from your bank account within three-five banking days. You receive an email with the detailed receipt of the amount debited from your account for taxes and fees. 
  2. View summary of your receipts from the MyLodgeTax application.
    1. Hover over Taxes on the navigation pane
    2. Click Payment History from the drop-down menu.
    3. Select the transaction period.
    4. Click Search to view the details for the selected period
    5. From Order History, click a Confirmation Number to view the detailed receipt.
  3. View summary of your reported revenue. 
    1. Hover over Taxes on the navigation pane
    2. Click Tax History from the drop-down menu.
    3. Select Property to review the details.
    4. Select Year.
    5. Click Submit to view all the periods for that year.
    6. Click the desired period to review the details.

Note: You can also view yearly details of all properties for which you have reported revenue via MyLodgeTax.