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What does the error, "JAAS Address Validation Exception" mean?

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Overview

You are trying to calculate tax or validation an address and receive the error below:

"JAAS Address Validation Exception"

Environment

Avalara AvaTax

Resolution

  • JAAS stands for Java Authentication and Authorization Service
  • This error indicates an issue with either the Origin, Destination, or line level address(es) or the service Avalara uses to validate addresses has failed
    • Please test your addresses in the Basic Tax Calculator (Admin Console > Tools tab) and the USPS (https://tools.usps.com/go/ZipLookupAction_input)
      • In your test, please manipulate the Address to see if you can get it to validate
      • For example, move the company name from Address Line 1 to Address Line 2 and place the street address in Address Line 1