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Avalara Help Center

How do I change my email address on the admin console?

Overview

You need your Email change on account in Admin Console

Environment

Avalara AvaTax

Resolution

  • Go to Settings Manage My Information > update your email then Save
    • You cannot change your username, updating the email address used for a username is not possible, so you will have to create a new user
  • Any "Account Admin" on your account can create a new user if this is required to change an incorrect username email address
    • If you do not have any active "Account Admins"  email support@avalara.com with a letter on company letterhead with authorization to change the email address.
    • Add users under Settings > Manage Users