If you find a document on the admin console without tax on it and it needs tax follow these steps.
- Click on the doccode number
- Click on Edit
- Click Calcualte Tax
- If tax calculates, enter an adjustment reason
- Click Save as committed.
If tax did not calculate, please submit a case to Support.
To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case