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Avalara Help Center

How can a technician in the field know what tax rate to charge?

Overview

We have field technicians in the field that invoice customers on-site. Their tax calculation is not always in agreement with the Avatax engine.

Environment

 Avalara Avatax

Resolution

Have the dispatch team use the basic tax calculator.

Just type in the address and a line amount, and the returned result will have the full tax rate for that address, as well as the breakdown.