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Avalara Help Center

How Can We Exempt a Customer from PST but Charge Them for GST?

Overview

You want to know if there is a way to only change GST in British Columbia for certain exempt customers.

Environment

Avalara Avatax

Resolution

  • To keep the exemptions for Canada 5% GST and the regional PST taxes separate, AvaTax has the option to create an exemption for each jurisdiction.
  • In order to exempt tax for a specific province, you would create an exemption certificate entry for your customer for that specific province.
    • If you use CertCapture, please click here to learn how to validate certificates.
    • If you use ECMS, please click here to learn how to create an exemption.