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Avalara Help Center

Why is there no data on my report?


You are not seeing data displayed on your reports in the Customer Portal.


Communications Customer Portal

AvaTax for Communications


  • If you are using SaaS Pro:
    • SOAP - run a query and results should show up immediately.
    • REST - it usually takes up to 6 hours to see data on your report. If it has been 6 hours or longer and you are still not seeing the data, please reach out to Support.
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