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Avalara Help Center

Do customized tax rates cause issues with returns?

Overview

You want to know if Avalara can file your returns if you have applied custom tax rates.

Environment

Returns for Communications

Resolution

Customized rates generally don't cause issues when Avalara files your returns. However, if you specify a local jurisdiction rate as 0.0%, it prevents us from filing returns in some states. Before you customize a local jurisdiction tax rate to 0.0%, contact support to verify if it will prevent Avalara from filing the return.

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