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How do I resolve 'Could not update tax collection settings: Nexus out of date range with parent.'?

Overview

You are trying to update Nexus for a state to a past date but receive the following error "Could not update tax collection settings: Nexus out of date range with parent."

 

Environment

AvaTax

 

 

Resolution

  • First, set effective date at Country level to a past date.
    • To change Country level effective date, go to 'Settings' > 'Manage where you collect and remit tax' > 'Manage country details'. 
  • Next, set effective date for State level.
    • To change State level effective date, go to 'Settings' > 'Manage where you collect and remit tax'.
    • Change effective date to any US states for ex. AL to past date.

 

 

 

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