You are populating the Exemption No field for transactions outside of the U.S. and Canada but tax is still present. You expect no tax.
- The exemption number field doesn’t work outside the U.S. and Canada, unless a custom tax rule is created to force it to function or use an Entity Use Code.
- The Buyer’s VAT Number field needs to be populated for international exemptions when there is a VAT country involved (ex. France, Greece, etc).
- There are some exceptions, see How does the Customer VAT Number field work in AvaTax?