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Avalara Help Center

Why has my vendor discount been offset?

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Overview 

When reviewing and approving your returns, you have found an adjustment with a note similar to "Offsetting current discount amount due to lack of collect amount".

Environment 

AvaTax Update

Resolution 

  • There are instances where you will see the negative discount accompanied by a matching positive amount.
    • The notation on the positive amount will be labeled as "Offsetting current discount amount due to lack of collect amount".
  • This is due to the Amount Due to Avalara and the Remittance to Tax Authority amounts in the prior period being $0 or negative.
  • As nothing was paid to Avalara for the remittance and no payment was submitted to the jurisdiction, the prior period discount would not apply.

Next Steps 

For more information on vendor discounts, please review Vendor Discounts and Credits.