Skip to main content
Avalara Help Center

Updates to historical transaction data access

This article applies to:AvaTax

Beginning later this year, Avalara is changing how you can access historical transaction data as part of your subscription to Avalara services. Continue reading to learn how this may impact your business.

What type of historical data is impacted?

This impacts transaction data, which includes:

  • Access to transactions in the Transactions section of your Avalara account.
  • Access to reports based on historical transactions.

Does this impact my access to historical tax returns?

No. You will still be able to download copies of any returns that Avalara has filed on your behalf, even if you choose not to purchase AvaTax Data Storage or Returns Data Storage.

Does this impact my access to exemption certificate data?

No. You will still be able to view, download, and manage any exemption certificates you have on file, even if you choose not to purchase AvaTax Data Storage or Returns Data Storage.

What amount of real-time access to historical transaction data is included in my current subscription?

  • Avalara AvaTax subscriptions will include real-time access to transactions with document dates in the current and previous calendar year only.
    Customers who wish to retain historical data must make this election upon renewal beginning November 1, 2020. Data access in AvaTax will change at the end of the year. At that point AvaTax customers who have not purchased AvaTax Data Storage will only have access to transactions with document dates of 1/1/2019 and later.
  • Subscriptions to any of the Avalara Returns filing solutions will include access to transactions with document dates in the current and previous three calendar years only.
    Customers who wish to retain historical data must make this election upon renewal beginning November 1, 2020. Data access in AvaTax will change at the end of the year. At that point, customers who have not purchased AvaTax Data Storage or Avalara Returns Data Storage will only have access to transactions with document dates of 1/1/2017 and later.

 

Product Included (transaction data available, no additional charge) Extended storage (transaction data available, additional charge)
AvaTax Current calendar year + prior calendar year only (2 years total)  Current calendar year + all prior calendar years
AvaTax + Returns Current calendar year + prior 4 calendar years only (4 years total)  Current calendar year + all prior calendar years
Returns Current calendar year + prior 4 calendar years only (4 years total)  Current calendar year + all prior calendar years
SST customers Current calendar year + prior 4 calendar years only (4 years total) Current calendar year + all prior calendar years

What type of access is available if I purchase AvaTax Data Storage or Returns Data Storage?

There are two types of extended data storage subscriptions:

  • Real-time: Historical data is  available immediately in your Avalara account.
  • Cold storage: You must submit a request for historical transaction data. Avalara supplies the data within two weeks of the request.

Do I have the opportunity to do a one-time download if I don't purchase AvaTax Data Storage or Returns Data Storage?

Yes, you can download reports of your historical transaction data at any time prior to your subscription renewal date. 

Avalara recommends downloading the Sales Tax Document Line Detail Export report for the most detailed information about your transactions. Refer to this guide for instructions. If you use the AvaTax API, you can also use the Reports endpoints to generate this report.

Can I change my mind later if I choose not to purchase extended data storage during my renewal period?

No. If you choose not to purchase AvaTax Data Storage or Returns Data Storage during your renewal period, the historical transaction data will no longer be available.

Avalara recommends doing a one-time download of your historical transaction data if you choose not to purchase AvaTax Data Storage or Returns Data Storage.

Can I choose which type of data to keep, such as transactions from certain states?

No. AvaTax Data Storage and Returns Data Storage include access to all of your historical transaction data, for all countries, states, and regions.

How much does this cost?

Contact your account manager to discuss pricing.

What do I need to do?

You don't need to do anything until you reach your subscription renewal period. If you’d like to purchase access to historical transaction data, make sure to discuss this with your account manager prior to your subscription renewal date