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Avalara Help Center

How do I reset my license key in AvaTax Update?

Overview

You need to reset your license key in AvaTax Update.

 

Environment

AvaTax

 

 

Resolution

  • Resetting the key breaks all existing connections, instantly, so we recommend using the current license key
    • It's the same as resetting a password 
    • Search an Account Admin's email for an email from Avalara containing the full Account Number
    • Check the Configuration Settings in any connected accounting software
  • To obtain a new license key have one of your Account Admin users log in to AvaTax Update 
    • Go to Settings > Manage Account > Integrations Software Keys > Avalara  License Keys Generate license key
      • A new license key is emailed to all Account Admin users (as shown in the Manage Users page)
        • If the license key reset email is not found in the inbox, please check your junk/spam folder
        • Please check company email filter or quarantine software as well
        • Update ALL connected systems with the new license key to continue their use of the Avalara service.