Some Countries have a reduced rate of tax for certain products. Does Avalara have these rates, and how can we access them as they do not seem to work with specific tax codes
The reduced rates for Global are in the system, to access them you need to make a tax rule. When selecting the Country you will see the tax type "Reduced R" which you can then link to a tax code. The tax rate is automatically calculated, no need to do a rate override. Rates are correct for each Country under the Reduced R heading.