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ACTION NEEDED: Update your Kibo eCommerce connector before June 30, 2021

Overview

Kibo eCommerce is officially taking ownership of the Avalara AvaTax for Kibo connector. Effective June 30, 2021, the Avalara hosted version of the connector will be retired.

To ensure a seamless transition and mitigate risk of not being able to calculate tax, you’ll need to migrate to the Kibo eCommerce-hosted connector, Avalara Tax Calculator and Address Validator, before June 30, 2021. You will also need to initiate a data migration with the Kibo  eCommerce team.

Environment

AvaTax for Kibo eCommerce

Resolution

To migrate to the Kibo eCommerce-hosted connector and initiate data migration, follow these steps:

  1. Install the Kibo eCommerce-owned connector “Avalara Tax Calculator and Address Validator” version 1.0.1 on the production tenant. If you need help with this installation, please contact Kibo Support.
  2. Initiate data migration with the Kibo team
    1.  Create a case with Kibo Support
    2. Email Rakesh Dontula at Kibo (rakesh.dontula@kibocommerce.com)
  3. Disable the Avalara-owned connector “Avalara.Avatax.1.0.0.Release."
     
  4. Enable the Kibo eCommerce-hosted connector.

NOTE: It is a best practice to complete this migration during non-business hours, and test to ensure consistency in your tax results. For questions around the Kibo eCommerce installation or application, please contact Kibo eCommerce Support.