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Avalara Help Center

Why is city tax not applying on a sale in the city limits?

Overview

My transaction is not calculating city taxes, but the address is within the city limits.

Environment

AvaTax

Resolution

  1. Incorrect or extra address information can prevent AvaTax from validating the address correctly. Review the transaction and fix any problems you find
    • If AvaTax cannot validate the address, it may calculate at the zip level, using the center of a given zip code region. Use an exact address for the most accurate calculation.
  2. For regions with compulsory jurisdictions such as Louisiana, nexus must be selected for the corresponding parish to properly calculate specific taxes. Cities in Louisiana are listed as compulsory, but only calculate when the correct parishes are selected. Add nexus jurisdictions.