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Avalara Help Center

How can I provide feedback on my case?


You want to know how to provide feedback on your experience with our Customer Success team.


Avalara AvaTax

Avalara Returns

Avalara CertCapture

Avalara Account 


  • The closing email includes a survey web page link, click to provide feedback

    • The agent and case (number and Subject) you are reviewing are listed at the top of the page

    • There are 5 questions giving you the opportunity to provide feedback on the experience with the agent and the product

    • Please include details in the comments

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