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Why is my API using the destination address as the origin address?

Overview

You are sending over transaction information via API, and found that the origin address that is being used is not what was sent. The origin address matches the destination exactly.

Environment

Avalara APIs

Resolution

  • Please check the address codes that are being sent.

  • This issue has been caused by establishing an origin code but the line item is not using the same code.
    • For example: The origin code will be "ABC" but the line will use "DEF"
    • Since DEF is not found as an address code, it will fall back on the only other available address.
    • Iin most cases, the destination address.