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Avalara Help Center

Why can't I view Avalara accounts receivable cases in the AvaTax Admin Console?

Overview

Why can't I view Avalara accounts receivable cases in the AvaTax Admin Console?

Environment

Avalara AvaTax

Resolution

  • Cases currently in the Avalara AvaTax Admin Console (Under "View Support Cases") are for support and technical issues only.  Accounting cases will not be posted to the AvaTax Admin Console.