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Avalara Help Center

Why am I seeing the following error in the API History in Certcapture? Received Response: This ExemptCert references a non-existant entity and cannot be saved(Please verify the CompanyId.)


You want to know why you are seeing the error in the History tab of your certificate in CertCapture.


Avalara CertCapture


  • This is an issue that Avalara support can resolve for you. Please email us at or call us at 877-780-4848
  • Be sure to include your Certcapture company name, Avatax account number and Certificate or customer code involved.