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Avalara Help Center

When does the email link expire in the email sent in a campaign?

Overview

When does the link in the email that is sent to customers requesting certificates in an email campaign expire?

Environment

CertCapture

Resolution

  • The link in the email campaign expires the day after the date the campaign date was set to. This is based off the return date on the request.

  • If the date is set to expire on 7/25 then the link is active on the 25th but is not active on the 26th.

  • This is based off a Company Setting under WebPortal option "Days to all accounts access to WebPortal"