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Avalara Help Center

What should be done if my efile credentials become invalid?

Overview

You would like to know what Avalara does in the event your efile credentials become invalid.

Environment

Avalara Returns

Resolution

  • It is suggested to reach out to the state to find out their processes on obtaining updated credentials

  • Once new credentials are obtained, please update your filing calendar.

 

Note: With some states, Avalara has filing processes that allow us to file your return without using your efile credentials. It is still suggested to obtain new credentials and update your filing calendars with the updated credentials so that we have them on file as a backup.