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Avalara Help Center

What do I put as the ship to if my customer has no street address?

Overview

My customer does not have a street address so what do I set as the ship to?

Environment

Cert Capture

Resolution

You can put "general delivery" where you would usually put the address. Then with the rest put in city, zip, and country as normal.

If you do not have a city on file then go to your admin console Tools> basic tax calculator. There you can put in the zip code and country as well as "General Delivery" and then validate and it will populate a city field for you.