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How do I resolve 'The remote server returned an error: (403) Forbidden' in Concur Invoice?

Overview

You are reviewing the Activity Logs in AvaTax for Concur Invoice and see an error "The remote server returned an error: (403) Forbidden" 

Environment

Concur Invoice  

Resolution

  • This issue is related to Concur Access token.
  •  Follow below steps to resolve the issue:

    • Login to Connector web application (https://avataxforconcur.com)

    • Go to 'Concur Account' tab 

    • Re-enter valid Concur Username and Password details and Save.

  • Recheck if tax is getting calculated

 

Next steps 

For more information, see Concur Invoice