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How do I resolve 'CompanyNotFound Error' in Zuroa?

Overview

When trying to integrating AvaTax with Zuroa we receive the following error "There has been an error in the API call to Avalara.  CompanyNotFoundError Company was not found.  ;AccessDeniedError Access denied.  Company does not belong to this account;"

Environment

Zurora

Resolution

  • Make sure you are using the correct Company ID from the AvaTax URL. 

    • This is a unique identifier for the company in the Avalara database. It is a 6-digit number. To find your Company ID, log in to the AvaTax Admin Console and click the Organization tab. Click the company name to open the edit company page. The Company ID will be last 6 digits of the URL in the address bar of your browser. In the following example, the Company Id is 208645: