Skip to main content
Avalara Help Center

How can I remove a customer from a campaign in CertCapture?

Overview

Customer continues to receive a letter associated with a campaign.  How can I remove the customer from the campaign. 

Environment

Avalara CertCapture

Resolution

  • To remove a customer from a Campaign, please follow the below instructions:

    • Go into the Campaign option ("Requests" > "Campaigns")

    • Click "In-Progress Campaigns" and the click the "Manage" option under Actions to open the company.

    • Click the "Overview" tab

    • To remove a customer from a campaign, you must remove the check beside the customer number, then click "Save Campaign Changes".

Avalara CertCapture: Track a Campaign
https://help.avalara.com/007_AvalaraUniversity/Online_Product_Training/Avalara_CertCapture%3A_Track_a_Campaign