I have some resale certificates that are now marked as Exposure- Indirect Cert and I don't understand what I have to do to fix that.
Certificates will only flow down 1 level. If attached to the Bill to it will flow down to the Ship to ...UNLESS the Ship to has a Ship to (this is what we call a sandwich account). To resolve:-
- apply the certificate directly to the Ship-To
- Remove the Ship-to state from the customer
If this was supposed to be a ship to only they need to remove the ship to state from the customer