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why are some certificates marked Exposure - Indirect Cert?

Overview

I have some resale certificates that are now marked as Exposure- Indirect Cert and I don't understand what I have to do to fix that.

Environment

Avalara Avatax

Certcapture

Resolution

Certificates will only flow down 1 level. If attached to the Bill to it will flow down to the Ship to ...UNLESS the Ship to has a Ship to  (this is what we call a sandwich account). To resolve:-

  •  apply the certificate directly to the ST
  •  Remove the ST state from the customer

If this was supposed to be a ship to only they need to remove the ship to state from the customer