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Why would an invoice number be different in SAP than in the Admin Console?

Overview

You see an invoice in SAP has a different document code than it shows in the Admin Console.

Environment

SAP Business One

Resolution

  • The invoice number is reflected on the transaction based on what it was when the transaction was submitted to Avalara
  • If someone changes the transaction in SAP and does not send the update to Avalara, it can have a different document code.