You received an “Upload Failed” response each time you tired to upload a particular file, and want to know how to resolve the error.
There were errors processing the uploaded file.
Please try uploading the file again, and contact firstname.lastname@example.org if you need more assistance.
The following pages did not have a preview image generated:
- CertCapture accepts plain PDF files only, if the file includes special text of any kind or an e-signature it will not load in the system.
- Scan the documents as a plain PDF and upload the plain PDF file.