You see tax on a transaction that includes a non-taxable tax code in an SST state, and you want to know why.
- Check the transaction, it must have an item code and an item description
- Check that the tax code is SST approved, this is listed in the AvaTax Pro Toolkit
- The tax code NT is not acceptable for SST use
- Choose a tax code that matches the description of the product or service provided.
Note: To adjust these transactions add an item and description, or utilize a tax code that is SST approved.