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Avalara Help Center

Why is there still VAT on my transaction after overriding the rate in that country to be 0?

Overview

Showing VAT at the rate type reduced even though I've made a rate override in that country of 0    

Environment

Avalara Avatax

Resolution

  • This can happen if there are transactions that calculate a different rate than standard as your rate overrides will appy only to the standard VAT rate and not affect reduced, super reduced rates etc.
  • To fix this simply change your rule to type Taxability and choose rate type Zero. This will force the zero rate to apply regardless of what type would have other wise calculated.