I am trying to save a return invoice using a tax table in the past but no tax is being returned.
- Login to the Admin Console,
- Click the Organization Tab,
- Click the Company Name that the document is being saved to,
- Click the Nexus Jurisdictions "J" icon,
- Click the Select Jurisdictions button next to the County being viewed,
- Locate the State / Province,
- Locate the "Begin Date" property.
If the Document Date of the Return Invoice is earlier than the Begin Date, a tax result of $0 will be returned because you would not have had nexuss in that jurisdiction. To correct this problem, change the Begin Date to a date before the Document date of the return and re-run your Return Invoice.
Return Invoice Tax Date was prior to the nexus Begin Date.