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Avalara Help Center

Why is there a return button required for Certcapture and why is it a required field?

Overview

Customer wants to know what the return button in CertCapture means and why is it a requried field.

Environment

CertCapture

Resolution

The return date button CertCapture is make customers aware of when you would like to have the exemption certificates returned for processing. The reason for the required field is by having a window of return you can set expectations to have your exemptions filed and which in turn makes reconciling your returns easier, faster and accurate.