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Why is there Exposure zones where I don't have states?

Overview

why does one of our customer have an exposure zone of Nebraska & Wyoming but they do not have a ship-to state and the system will not allow me to unlink those states.

Environment

CertCapture 6.0

Resolution

  • In the Customer's Details
  • Go to the Shipto Tab
  • Add the Ship-to States in question
  • Right click on the state names
  • Unlink Ship-to State