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Avalara Help Center

Why is the link in the admin console to CertCapture broken?


You have clicked on the link to your exemption certificate management service in the admin console (Organization > Exemptions), but the link is taking you to a website that will not load, or does not allow you to login with your username.


Avalara AvaTax

Avalara CertCapture


  • We need to update the link in your account, please contact Avalara Technical Support





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