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Avalara Help Center

Why is the Start Campaign option not listed?

Overview

You are trying to start a mailing campaign to request certificates but the start campagin button is missing from the Perform Action On Results... dropdown.

Environment

Avalara CertCapture

Resolution

  • You must select a company profile to send a request
    • Click on your company name at the top right hand side of the screen and select your company in the second dropdown then run your customer search