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Avalara Help Center

Why is tax not calculating for a specific state?

Overview

We have 0 dollar tax results coming back to us even for taxable items. 

Environment

 Avalara Avatax

Resolution

Please ensure nexus is turned on by clicking in the admin console at:

Organization>Nexus>United States

You should see the check box checked in for the states you would like to collect in.

Cause

Nexus was not turned on in that state.

 

 

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