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Avalara Help Center

Why is tax calculating differently for one line of my transaction?

Overview

I have a transaction with multiple lines, and one of them is taxing with the rate of a completely different state.

Environment

Avalara Avatax

Resolution

This can happen when you have line level addresses.

 

Be sure that there are no line level addresses that you are not aware of on your transaction that would change the rate.

 

Cause

Customer had a line level destination address that forced the engine to calculate the rate of a completely different state for one of the line items.

 

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