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Why is tax being calculated on shipping/freight in California?

Overview

One of our customers in California is being charged tax on the sale plus shipping.
 My understanging is that in California freight/shipping is not taxable

Environment

Avalara Avatax

California

Resolution

Tax Code FR030000 stands for Shipping And Handling Combined which is taxable in California.
Tax Code FR is for freight alone, which is indeed nontaxable in California.

Cause

Customer was using the tax code for shipping and handling combined and not just freight itself.

 

 

 

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