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Avalara Help Center

Why is our credit not calculating tax on freight?

Overview

We have a credit for a now exempt customer that is not calculating tax on freight.

Environment

Avalara Avatax

Resolution

Please be sure if you are using the exemption override code  Taxable at the line level, to use it on each line item.
Tax will only calculate on a line item that uses that entity use code if it is not already applied at the document level.