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Avalara Help Center

Why is my transaction not picking up the entity use code Taxable?

Overview

You have added the entity use code Taxable to your customer address but it is not making your sale taxable.

Environment

Avalara AvaTax

Resolution

  • When you make a change to a customer record the record must be re-selected on the transaction to pull in the updated information
    • Select a different address, then select the updated address again OR
    • Select a different customer, then select the correct customer again