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Avalara Help Center

Why is my transaction calculating the wrong rate in California?

Overview

I have a transaction in California that is missing part of the rate I'm expecting.

Environment

Avalara Avatax

Resolution

Please be sure that your nexus settings are set to reflect all locals you are expecting to calculate in a state that has the option.

 

Tax will never calculate for a local jurisdiction if nexus is turned off there.

 

Cause

Customer did not have a local jurisdiction turned on at that address which should have been contributing to the total rate.